Terms and Conditions

Lack of knowledge of this document does not exempt you from compliance with the terms established herein, and any breach derived from them shall remain under your sole responsibility. If you do not understand the language in which these terms are written, SecretClaudes shall not be held responsible. Furthermore, these terms shall be considered automatically accepted upon joining the server or using any of our services.

SecretClaudes reserves the right to modify these terms and conditions at any time and without prior notice.

SecretClaudes provides digital products, licenses, dedicated deployments, subscriptions, and related services.

We reserve the right to:

• Modify services.
• Temporarily suspend features.
• Remove functionalities.
• Update systems.
• Cancel products or services.

We do not guarantee permanent availability, uninterrupted operation, full compatibility with all systems, or continuous error-free access.

Interruptions may occur due to:

• Maintenance.
• Updates.
• Technical issues.
• External attacks.
• Infrastructure failures.
• Third-party failures.

All payments must be made using payment methods accepted by SecretClaudes.

By making a payment, the user confirms that:

• They are authorized to use the selected payment method.
• They understand what product or service they are purchasing.
• They accept all prices and conditions established.

All transactions are final unless explicitly stated otherwise.

Due to the digital nature of our products and services, all sales are final and non-refundable.

Refunds will NOT be issued for:

• Change of mind.
• Lack of knowledge about the product.
• Failure to read the description before purchasing.
• Problems caused by the user's configuration.
• Payment errors.
• Transfers sent to incorrect wallets or addresses.
• Suspensions or bans resulting from rule violations.
• External incompatibilities outside our control.

In exceptional cases, SecretClaudes may consider a partial or full refund solely at our discretion. We reserve the right to deny any refund request without providing additional explanations.

Our services may enter maintenance, updates, or technical repairs at any time. A reasonable maintenance period of approximately 2 to 3 days is established for:

• Infrastructure improvements.
• Bug fixes.
• Updates.
• System optimization.
• Platform protection and security.

During this period, no refunds will be issued.

However, if a service remains:

• More than 50% inaccessible, or
• Completely unusable for the user outside the reasonable maintenance period,

the user may request compensation or a proportional refund only for the lost service time. Compensation may be provided through:

• Service extensions.
• Internal credits.
• Partial refunds.

SecretClaudes will determine the appropriate compensation method on a case-by-case basis.

The user agrees NOT to:

• Abuse our services.
• Attempt to breach systems or security.
• Use exploits or vulnerabilities.
• Distribute malicious content.
• Use our services for illegal activities.
• Attempt reverse engineering.
• Damage the reputation of the service or community.

The user is fully responsible for all activity conducted through their account, license, or access.

Our platform allows uploading code and text files for AI analysis. To ensure platform security, only the following extensions are permitted:

Any file that is not plain text/code will be automatically rejected. Files are limited to 500 KB per file and a maximum of 5 files per message. A security validation is applied to detect disguised binary content. Failure to comply with these rules or attempting to bypass security filters may result in account suspension.

Reselling SecretClaudes products, licenses, or services is allowed.

The reseller is fully responsible for:

• Their customers.
• Support provided.
• Payment management.
• Issues arising from reselling activities.

SecretClaudes is not responsible for conflicts between resellers and end customers.

Licenses provided by SecretClaudes are granted, not sold.

We reserve the right to:

• Revoke licenses in cases of extreme fraud or severe system abuse.
• Limit activations.
• Modify validation systems.
• Suspend access if the stability or security of the service is compromised.

All content provided by SecretClaudes, including:

• Software.
• Code.
• Designs.
• Logos.
• Branding.
• Systems.
• Infrastructure.
• Files.
• Documentation.

remains the exclusive property of SecretClaudes.

The following actions are prohibited:

• Copying.
• Modifying.
• Distributing.
• Decompiling.
• Commercially exploiting any content without prior written authorization.

We may collect limited information necessary to operate our services, including:

• Discord usernames.
• Discord IDs.
• Email addresses.
• IP addresses.
• Basic device or browser information.
• Usage and activity data.
• Payment-related information.

Collected information may be used to:

• Manage services and licenses.
• Prevent fraud and abuse.
• Improve our systems.
• Provide technical support.
• Maintain platform security.

We do not sell personal information to third parties. However, we may share information when:

• Required by law.
• Necessary to prevent fraud.
• Necessary to protect our services or users.
• Investigations related to abuse or illegal activities exist.

We take reasonable measures to protect stored information, but no system is completely secure.

By using our services, you acknowledge that:

• There are inherent risks on the internet.
• We cannot guarantee absolute security.
• We are not responsible for breaches caused by third parties, external attacks, or user negligence.

Our services may use cookies, logs, and similar technologies to:

• Improve user experience.
• Analyze traffic.
• Maintain active sessions.
• Detect suspicious activity.

We reserve the right to retain information for as long as we consider necessary for:

• Legal compliance.
• Security.
• Fraud prevention.
• Service operation.

SecretClaudes shall not be responsible for financial losses, data loss, direct or indirect damages, service interruptions, external failures, user errors, third-party issues, or misuse of our products.

We reserve the right to:

• Suspend accounts.
• Revoke access.
• Cancel licenses.
• Remove users from our communities.

without prior notice and for any reason, especially in cases involving:

• Fraud.
• Abuse.
• Illegal activities.
• Violations of these terms.

No refunds will be issued in cases of suspension or termination resulting from rule violations.

For support, legal inquiries, or questions related to these terms, you must contact SecretClaudes through our official communication channels.